September Podcast Highlight

This month on the Our Parking Industry Podcast, we had the privilege of featuring Kendra Petty, a trailblazer with more than three decades of experience shaping the parking industry. Across two powerful episodes, Kendra shared her journey from operations to technology, her leadership insights, and her vision for the future of parking. 

Episode 13 – Breaking Barriers in Parking: Leadership, Technology, and Industry Growth

 Kendra’s career path is a testament to adaptability and courage. After years in operations, she transitioned into a technology-focused role at WAY, a comprehensive “super app” designed to serve drivers with a range of mobility solutions. In this episode, Kendra unpacks how technology and data are transforming the parking landscape, the importance of reducing industry fragmentation through collaboration, and how both organic growth and acquisitions play a role in moving the industry forward. She also underscores the critical need for mentorship and for more women in leadership positions—highlighting diversity as a driving force for innovation. 

Key Takeaways: 

• The future of parking is increasingly tech-driven and data-focused. 

• Collaboration is essential to address industry fragmentation. 

• Growth requires both courage and strategy. 

• Mentorship and diversity strengthen the industry’s future. 

Episode 14 – Detail, Drive & Determination: Elevating Service in the Parking Industry  

Building on her interview, hosts Krista Olien, Clyde Wilson, and Leigh Thomas reflected on the many lessons learned from Kendra’s career. They explored her emphasis on attention to detail, professionalism, and the foundational truth that parking remains, at its core, a service industry. The conversation also examined the role of women breaking barriers in the field, the grit required to thrive in a demanding profession, and the lasting importance of collaboration and customer service. 

Key Takeaways: 

• Success in parking requires resilience and a growth mindset. 

• Customer service remains central, even in a technology-forward industry. 

• Women continue to make impactful strides in leadership roles. 

• Collaboration and leveraging strengths foster professionalism and growth. 

Why These Episodes Matter Kendra Petty’s insights highlight both the challenges and opportunities ahead for parking professionals. From embracing new technologies to ensuring service excellence and inclusivity, her story offers valuable lessons for anyone navigating today’s evolving parking landscape. 

Catch both episodes to gain perspective from one of the industry’s most inspiring leaders—and see how her journey can help shape your own path forward. 

🎧 Listen to both episodes on Spotify & Apple Podcasts!   

Easily access all podcasts by following this link: https://linktr.ee/tpnconsulting