Tim Maloney’s career reflects what’s possible in an industry built on opportunity and relationships. Starting as a valet at 17, Tim quickly sought responsibility, rising through operations and executive leadership roles across parking and technology. From Signature Parking and Propark to SpotHero, FLASH, and now Reservations Lab, his journey highlights hands-on learning, mentorship, and a passion for innovation that continues to shape the future of parking.

Season 3 of the Our Parking Industry Podcast is launching this month, bringing candid conversations with industry leaders, operators, and innovators. New this season is Inside The Lane, a short-form segment spotlighting the vendors and solutions supporting parking operations. From big-picture discussions to quick insights, Season 3 is designed to inform, connect, and move the parking industry forward.

This reflective piece revisits Clyde Wilson’s timeless insights on leadership, change, and responsibility in a rapidly evolving parking industry. From defining the difference between leaders and managers to navigating technology, pace, and complexity, Clyde reminds us that true leadership requires courage, discipline, and daily renewal. His perspective challenges us to embrace change, stay grounded in purpose, and lead with accountability as we build the future together.

Near the end of Season Two of the Our Parking Industry Podcast, a conversation with Julie Dixon sparked a deeper reflection on policy and its real-world impact. From data-driven curb management to the challenges of eliminating parking minimums, this piece explores how thoughtful transportation policy can support access, efficiency, and community needs. Policy matters—when done well, it shapes mobility, commerce, and opportunity.

A Parking Professional Spotlight on Stuart Robb, Director of Parking at the University of Idaho, tracing his 33-year journey from student employee to leader. Rooted in service and adaptability, Stuart reflects on navigating campus growth, politics, and limited infrastructure while embracing innovation like LPR technology. His story highlights people-first leadership, teamwork, and building a lasting legacy in university parking.

Mentorship is essential in an industry without formal pathways. In parking, learning happens through experience, observation, and guidance from those who’ve lived it. Reflecting on my journey, I’ve come to value menteeship—the willingness to listen, ask questions, and learn from real-world stories. As our industry evolves, mentorship bridges the past and the future, shaping not just better professionals, but stronger leaders.

As Season Two of the Our Parking Industry Podcast comes to a close, Episodes 21–23 reflect on where the industry has been and where it’s headed. From thoughtful conversations on enforcement, policy, and predictability to reflections on collaboration, communication, and standardization, these episodes underscore a central truth: modern parking is as much about people, purpose, and policy as it is about operations and technology.

Richard Easley’s journey—from college dropout to national ITS leader—reveals the power of grit, awareness, and humility. His career shows how transportation, parking, and technology are deeply interconnected, and why diversity and listening to others matter. Richard’s message is simple: stay curious, know what you don’t know, and design systems that work for everyone.

This month’s Parking Professional Spotlight features Trina Tutor, TPN Senior Data Analyst. With sharp attention to detail, relentless curiosity, and a love for problem-solving, Trina transforms parking data into insight. Her journey from speech therapy to parking analytics reflects adaptability, diligence, and passion for learning.

At NPA 2025, I discovered how easily misconceptions can shape our understanding—from LPR reliability to the real pace of AI and EV adoption. The convention reminded me that sound decisions come from questioning assumptions, seeking data, and letting evidence—not opinion—guide progress.

This month on the Our Parking Industry Podcast, hosts Krista Olien, Leigh Thomas, and Clyde Wilson explore the innovations driving parking forward—from AI and EV charging to cybersecurity and community. Hear insights from SWTCH’s David Weber, Scheidt & Bachmann’s Mike Lauder, and the TPN team’s reflections from NPA 2025 in Indianapolis.

This month’s Parking Professional Spotlight honors Terrence (Terry) McGann, a pioneer who transformed parking management software. Founder of McGann Software Systems, later acquired by Amano, Terry’s innovations improved transaction data quality and shaped the industry’s evolution. His drive, adaptability, and big-picture thinking continue to inspire parking professionals today.

This October on the Our Parking Industry Podcast, we explore how technology, cybersecurity, and standardization are reshaping parking with special guest Mike Lawter, CTO of Scheidt & Bachmann. Across two episodes, our hosts dive into cloud and hybrid systems, AI’s growing role in data security, the shift from cash to digital payments, and how understanding regulations and customers can drive operational excellence. Listen now: https://linktr.ee/tpnconsulting

This month’s Parking Professional Spotlight shines on John Van Horn—industry veteran, founder of Parking Today, and now co-host of the new Grumpy Garage podcast. With 47 years in parking, John shares his journey from Secom to publishing, his candid insights on audits and operations, and advice for young professionals: get out of the office and into the garage. A true industry voice, his story is both inspiring and refreshingly honest.

This month on Our Parking Industry Podcast, we feature Kendra Petty—an industry trailblazer with 30+ years of experience. From operations to technology, Kendra shares insights on leadership, collaboration, mentorship, and the future of parking. Across two episodes, we explore tech-driven growth, reducing fragmentation, and why service and diversity remain central to industry success. 🎧 Listen now on Spotify & Apple Podcasts: https://linktr.ee/tpnconsulting

TPN is taking the stage at NPA! 🚗✨ Join us Monday, Sept. 8 at 4 PM for “Modernized Parking Audits & New Data Trends.” We’ll explore how industry-wide transformations are reshaping audits, operations, and the parker experience. From multi-channel payments to evolving access systems, complexity is rising—but with the right strategies, we can manage revenue, enhance customer experience, and navigate change with confidence.

TPN is excited to welcome two new team members: Kim DeKold and Tory Benner. Kim brings analytical strength and a passion for learning, while Tory adds creativity and a service-driven mindset. Their diverse backgrounds and fresh perspectives enrich our team as we continue growing in a transforming parking industry. With Clyde’s mentorship and our collaborative culture, we’re thrilled for what’s ahead at TPN.

From cashier to Director, Joaquin Rojas’s journey reveals how empathy, training, and high standards drive modern parking leadership. In Episodes 11 and 12 of Our Parking Industry Podcast, our hosts explore how frontline experience, operational readiness, and people-first strategies shape the future of parking. With insights from hospital and valet operations to gate-less tech, these episodes highlight the balance of innovation and human connection.

Meet Krista Olien, our featured Parking Professional! From high school math teacher to TPN President, Krista’s journey is defined by her love of data, strategic thinking, and passion for solving complex parking challenges. Since joining TPN in 2018, she’s embraced mentorship, mastered operations, and now leads us into a bold new chapter. We’re proud to spotlight Krista and celebrate her impact on the industry!

The parking industry has undergone rapid transformation, shifting from cash to e-commerce and facing a surge in complex accountability issues. While petty theft has declined, today’s financial reviews uncover deeper operational challenges with significant loss potential. At TPN, we continue evolving our rules and review standards to keep pace with this changing landscape—ensuring accountability where none exists.