Awet Haile, General Manager of Atlantic Wharf Garage in Boston, began her parking career in 1999 as a cashier and worked her way up. With a love for logistics and people, she emphasizes patience, organization, and communication. Awet balances operations and customer service with grace, even during tough situations. Outside of work, she finds joy in family, cooking, and helping others. TPN is proud to spotlight her as a parking professional making a real impact.

As federal and corporate employees return to offices full-time, cities like D.C. and Seattle are seeing a surge in parking demand. Clyde Wilson of TPN reminds us, “The parkers are coming, whether we are ready or not.” Preparedness is key—from clean, safe garages to well-stocked equipment. As traffic returns to pre-pandemic levels, operators must ensure their facilities are ready to meet the rising demand and provide a seamless experience for daily commuters.

Parking has transformed from quarters and ticket spitters to a high-tech, customer-focused operation. Today’s parking professionals deliver valuable service, collect detailed user data, and interact directly with customers—dramatically impacting property revenue. As TPN sees daily, this shift offers owners greater insight and improved profits. What once seemed like a small piece of the puzzle is now a critical touchpoint in property management and customer experience.

LA28 aims for a car-free Olympics with 28 transit projects, sustainable upgrades & seamless travel for athletes & fans. #LA28 #Olympics

Celebrating 28 years of innovation! The Parking Network continues to push the industry forward with expertise, vision, and impact. #TPN

Season 2 of Our Parking Industry Podcast is here! Tune in for expert insights on tech, enforcement, and industry innovation.

TPN simplifies RFP management, helping clients find the best parking operators & equipment with expert analysis & recommendations.

Poor communication—not paid parking—often leads to business losses. Clear messaging & testing are key to smooth parking transitions! 🎙️🚗

Fed Revolte’s journey from part-time attendant to industry leader highlights how tech and innovation drive parking efficiency and growth.

Clear signage is vital for first-time parkers, easing navigation and enhancing traffic flow in uniquely designed parking garages.

Navigating the changing infrastructure landscape: balancing modern parking needs with future sustainability to support urban environment.

Explore why infrastructure, not parking, is key to making cities walkable. Discover insights on urban planning & parking reform in this blog

Challenging the Efficacy of Congestion Pricing and the Future of Urban Transport.