From valet parker to municipal parking leader, Larry Cohen has built a career by embracing change, solving problems, and putting people first. His story highlights the value of adaptability, customer service, and lifelong learning, proving that great leadership often comes from wearing many hats.

Americans aren't giving up their cars, but they may be taking fewer trips. As autonomous vehicles, home delivery, and emerging technologies reshape travel habits, this article explores how parking demand may shift in unexpected ways over the next several decades.

The latest parking technology may promise a better experience, but customers remember something else first: how it made them feel. This article explores why a company's reputation, communication, and customer experience are just as important as the technology itself when shaping lasting first impressions.