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Our Industry Blog
Welcome to Our Industry Blog! Here, we share insights and updates about the latest trends, technologies, and best practices in the parking industry. Join us as we explore the world parking and help you stay informed and up-to-date.


Autonomy Watch: Five Signals from a Changing Transportation Landscape
Autonomous vehicles are reshaping more than transportation. From lifesaving rescue missions and robotaxi recalls to public trust, workforce disruption, and new subscription business models, recent headlines reveal both the promise and the complexity of autonomy. Together, these stories show that autonomous technology is no longer just changing how we travel. It is beginning to change how we work, interact, and experience the world around us.
Leigh Thomas
3 min read


Three Kinds of Strong - Her Voice and Yours
Kacey Siskind never planned a career in parking, but over the past 13 years she has helped build HONK into a leading parking technology company. Her journey is one of resilience, strong relationships, and steady leadership. From trusting her instincts to finding her voice in a traditionally male-dominated industry, Kacey’s story offers valuable lessons on perseverance, purpose, and the power of building a strong support network.
Kim DeKold
6 min read


Public Input Shapes Bloomington's Parking Future
Bloomington, Indiana, is putting the public at the center of its next parking technology decision by inviting residents, visitors, and downtown stakeholders to test competing parking kiosk systems before a final selection is made. The process highlights the value of community engagement, transparency, and user experience, demonstrating that successful parking decisions are shaped not only by technology, but by the people who use it every day.
Trina Tutor
2 min read


On the Mic: Questioning Assumptions, Embracing Innovation, and Looking Ahead
What happens when the parking industry starts asking better questions? This month’s episodes explore municipal innovation, smarter technology partnerships, modern enforcement strategies, and a thought-provoking discussion about whether decades-old parking research still reflects today’s realities. Each conversation challenges assumptions and encourages parking professionals to think critically, embrace innovation, and make decisions based on current data and customer needs.
Chyloe Marr
3 min read


Parking Requirements: One Size Does Not Fit All
Parking requirements are becoming one of the most influential public policy debates affecting communities today. As calls to reduce parking gain momentum, important questions arise about housing, transportation, economic development, and access. This article examines how parking requirements were created, why they deserve thoughtful reevaluation, and why data, not slogans, should guide decisions that will shape the future of our communities.
Clyde Wilson
6 min read


Hard Launch: PAQS by TPN
Meet PAQS: TPN’s new Parking Adaptability Quotient Software, built to help owners and operators move beyond static reports and unlock the full potential of their parking assets. By transforming transaction data into actionable insights, PAQS identifies customer behavior, uncovers hidden revenue opportunities, and supports smarter operational decisions. Because in today’s parking environment, success belongs to those who can adapt.
Krista Olien
3 min read


From Baseball to Business: Morgan Copeland Brings a Ballplayer's Mindset to Leadership
Morgan Copeland never expected a career in parking. A baseball scholarship, career-ending injuries, and an unexpected opportunity in valet parking ultimately led him to become COO of Parkify. His journey is a story of resilience, calculated risk-taking, and leadership shaped by experience. Discover how lessons learned on the baseball field continue to influence his approach to building teams, embracing technology, and driving innovation in the parking industry.
Kim DeKold
6 min read


The Hidden Fee Symptom: Our Agreements Are No Longer Working
Hidden fees are often viewed as isolated charges, but they may point to a much larger issue within the parking industry. As agreements, incentives, and technology evolve, even well-intentioned organizations can create financial structures that are difficult to understand. This article explores why hidden fees emerge, how they affect owners, operators, and customers, and why greater transparency is essential for the future of parking.
Leigh Thomas
2 min read


Driving Excellence: The Latest Conversations Shaping Parking
Our Parking Industry Podcast continued to deliver practical insights this month with conversations on customer service, leadership, communication, and innovation. From creating exceptional parking experiences and presenting data more effectively to exploring the growing opportunity in truck parking, Episodes 13, 14, and 15 offer actionable ideas for parking professionals looking to strengthen operations and prepare for the future. Tune in and catch up today.
Chyloe Marr
2 min read


Are We Still in the Parking Business? Fintech, Transactions, and the Future of Service
As fintech becomes increasingly embedded in parking operations, the industry faces an important question: are we still a service business, or are we becoming a transaction business? This article explores how evolving payment systems, e-commerce platforms, and investment-driven strategies are reshaping parking. While technology offers convenience and efficiency, the discussion argues that transparency, accountability, and customer service must remain at the center of the indus
Clyde Wilson
4 min read


Meet Carl Schneeman
This Parking Professional Spotlight features Carl Schneeman of Walker Consultants and explores how curiosity, attention to detail, and relationship-driven leadership have shaped his 24-year engineering career. From garage durability and restoration to customer experience and EV infrastructure, Carl shares why small design decisions can have a lasting impact on performance, costs, and the people who use parking facilities every day.
Kim DeKold
4 min read


The Real Cost of Aesthetics Replacing Parking
Using San Antonio’s Broadway project as an example, this article examines the tradeoffs between beautification, safety, and accessibility. While streetscape improvements may enhance appearance, removing parking can have significant impacts on businesses and customer access. The discussion highlights the importance of stakeholder engagement, transparent communication, and balancing community needs when planning transportation projects.
Krista Olien
3 min read


What's New on Our Parking Industry Podcast
It has been a busy month for Our Parking Industry Podcast, with new episodes covering some of the most important topics facing the parking industry today. Highlights include a special three-part bonus series on hidden fees in parking, conversations about frontline safety and municipal operations, and an Inside The Lane vendor spotlight featuring insurance expert Robert Pohrer of Daniel & Henry. Whether you are an operator, asset owner, or industry partner, there is valuable i
Chyloe Marr
3 min read


Change Requires Focus
The parking industry continues racing toward AI, LPR, EVs, and cashless systems, but are customers being left behind? In this article, Clyde Wilson argues that technology without operational expertise and customer focus creates confusion instead of progress. He explores why parking needs less hype, more real-world experience, and practical applications that improve both operations and the customer experience.
Clyde Wilson
4 min read


A Turning Point for the Parking Industry?
Uber’s acquisition of SpotHero could signal major change for the parking industry. This article explores industry fragmentation, the rise of transportation “super apps,” AI, transaction fees, and why collaboration and leadership will matter more than ever moving forward.
Trina Tutor
2 min read


From Congestion to Clarity: Jordan Justice and the Future of Curb Management
TPN’s Parking Professional Spotlight features Jordan Justice, CEO of Automotus, exploring curb management, innovation, leadership, and the role of data-driven technology in reducing congestion, improving safety, and shaping smarter city parking policies.
Kim DeKold
5 min read


Next Day Delivery but No Place to Sleep
More than a decade after the death of truck driver Jason Rivenburg inspired Jason’s Law, the shortage of safe truck parking remains a national issue. With drivers losing valuable time searching for legal spaces and facing growing safety risks, the industry continues searching for solutions through technology, federal funding, and expanded capacity. This article explores why truck parking matters and how parking professionals can help address the challenge.
Leigh Thomas
4 min read


Powering Progress: A Look Back at Last Month’s Podcast Conversations
Last month on the Our Parking Industry Podcast, we explored three different perspectives shaping the future of parking. From nationwide installation challenges and data-driven operations to building a trusted valet business, each conversation highlighted the importance of preparation, adaptability, and people. These episodes offer practical insight, real-world experience, and thoughtful discussion for anyone navigating the rapidly evolving parking industry.
Chyloe Marr
3 min read


How Did We Get Here? And Who Decided We’re Already There?
EVs, autonomous vehicles, AI, and curb management are often framed as immediate disruptions, but most innovations follow long development cycles. Many parking technologies introduced over the past 15 years remain in mid-curve stages, not full adoption. History shows meaningful change takes decades, not headlines. By understanding where technologies truly sit on the curve, the industry can avoid overreacting, make informed investments, and plan for long-term impacts rather tha
Clyde Wilson
4 min read


Parking Is Now Twice As Nice: How One Small Town Built a Smarter, More Flexible Parking System
Victoria Park in Western Australia modernized parking with dual payment apps, open data systems, and demand-based pricing. By prioritizing flexibility, staff engagement, and long-term planning, the town created a more efficient, customer-friendly operation. The result is a data-driven approach that reduces friction and supports economic activity.
Leigh Thomas
6 min read
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