TPN is excited to welcome two new team members: Kim DeKold and Tory Benner. Kim brings analytical strength and a passion for learning, while Tory adds creativity and a service-driven mindset. Their diverse backgrounds and fresh perspectives enrich our team as we continue growing in a transforming parking industry. With Clyde’s mentorship and our collaborative culture, we’re thrilled for what’s ahead at TPN.

From cashier to Director, Joaquin Rojas’s journey reveals how empathy, training, and high standards drive modern parking leadership. In Episodes 11 and 12 of Our Parking Industry Podcast, our hosts explore how frontline experience, operational readiness, and people-first strategies shape the future of parking. With insights from hospital and valet operations to gate-less tech, these episodes highlight the balance of innovation and human connection.

Drip pricing hides mandatory fees until late in the purchase process, manipulating consumers and frustrating price comparisons. This deceptive tactic is common in travel and online services, leading to emotional and financial stress. New regulations in California and from the FTC aim to stop these hidden costs by requiring clear, upfront pricing. Consumers and honest businesses alike benefit from transparency—and it’s time to demand more of it.