The parking industry continues racing toward AI, LPR, EVs, and cashless systems, but are customers being left behind? In this article, Clyde Wilson argues that technology without operational expertise and customer focus creates confusion instead of progress. He explores why parking needs less hype, more real-world experience, and practical applications that improve both operations and the customer experience.

Uber’s acquisition of SpotHero could signal major change for the parking industry. This article explores industry fragmentation, the rise of transportation “super apps,” AI, transaction fees, and why collaboration and leadership will matter more than ever moving forward.

TPN’s Parking Professional Spotlight features Jordan Justice, CEO of Automotus, exploring curb management, innovation, leadership, and the role of data-driven technology in reducing congestion, improving safety, and shaping smarter city parking policies.