When a developer reverse-engineered San Francisco’s parking ticket system, it exposed sensitive enforcement data and sparked cybersecurity concerns. The incident serves as a wake-up call for the parking industry to strengthen data protection, review protocols, and prepare for future digital threats.

As technology, AI, and customer expectations evolve, the parking industry faces rapid change. This article explores the need for standardization—creating stable, predictable systems that enhance efficiency, reduce confusion, and allow innovation to thrive without sacrificing user experience or operational consistency.

This month’s Parking Professional Spotlight features Trina Tutor, TPN Senior Data Analyst. With sharp attention to detail, relentless curiosity, and a love for problem-solving, Trina transforms parking data into insight. Her journey from speech therapy to parking analytics reflects adaptability, diligence, and passion for learning.