As federal and corporate employees return to offices full-time, cities like D.C. and Seattle are seeing a surge in parking demand. Clyde Wilson of TPN reminds us, “The parkers are coming, whether we are ready or not.” Preparedness is key—from clean, safe garages to well-stocked equipment. As traffic returns to pre-pandemic levels, operators must ensure their facilities are ready to meet the rising demand and provide a seamless experience for daily commuters.

TPN congratulates Kendra Petty on her new role as Executive VP of Way.com! With 30 years in the parking industry, Kendra brings deep expertise and heartfelt connections. Way.com, a Car Super App, offers services from parking to EV charging. Kendra encourages professionals to embrace technology, work hard, and stand out. Her leadership and passion continue to inspire the industry—congrats, Kendra!

Parking has transformed from quarters and ticket spitters to a high-tech, customer-focused operation. Today’s parking professionals deliver valuable service, collect detailed user data, and interact directly with customers—dramatically impacting property revenue. As TPN sees daily, this shift offers owners greater insight and improved profits. What once seemed like a small piece of the puzzle is now a critical touchpoint in property management and customer experience.