Season 3 of the Our Parking Industry Podcast is officially live, and the first month has delivered some of the most important, timely conversations we’ve ever released. 

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Since last month’s announcement, we’ve launched three brand-new episodes that showcase exactly what this season is all about: thoughtful interviews, meaningful dialogue around industry accountability, and a new vendor-focused format designed to connect solutions with real-world parking challenges. 

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If you haven’t tuned in yet, here’s what you need to know, and what to add to your listening queue. 

 

⚖️ A Landmark Conversation: Parking Meets Consumer Protection 

Consumer Protection Meets Parking: A Conversation with  Jonathan Skrmetti 

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This season opened with a major interview that extends far beyond parking operations and into public trust, transparency, and accountability. 

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In this episode, Tennessee Attorney General Jonathan Skrmetti joins the podcast to discuss consumer protection within the parking industry, including his office’s role in addressing deceptive practices, pricing transparency, and automated enforcement. The conversation explores how parking impacts local economies and tourism, and why clear communication and accessible customer service matter now more than ever. 

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This is a must-listen for operators, vendors, municipalities, and anyone navigating technology-driven parking environments. It sets the tone for Season 3 by asking the hard questions and emphasizing the responsibility the industry carries when innovation moves faster than consumer understanding. 

 

🔍 Breaking It Down: A TPN Roundtable Reaction 

Automation Without Alienation: Protecting the Customer in a Digital Parking World 

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Following the Attorney General interview, TPN leaders Krista Olien, Clyde Wilson, and Leigh Thomas come together for a candid roundtable discussion unpacking the episode’s biggest takeaways. 

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This conversation digs into the emotional side of parking, the realities of gateless and automated systems, and the growing tension between efficiency and customer experience. The group reflects on what operators can learn from other industries, how technology should support, not replace human service, and why generosity and clarity can go a long way in customer satisfaction and compliance. 

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If you’re grappling with new technology, customer complaints, or evolving enforcement models, this episode provides practical insight grounded in experience and perspective. 

 

🚗 Inside The Lane Debuts: Vendors in the Spotlight 

Inside The Lane: Featuring  Delaware Valley Paving 

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Season 3 also introduced our brand-new segment, Inside The Lane, and the first episode sets a strong foundation for what’s to come. 

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In this debut, Leigh sits down with Adam Fisher of Delaware Valley Paving to explore what it takes to support parking assets from the ground up. From national-scale paving projects to emergency maintenance and cutting-edge project management tools, this episode offers a behind-the-scenes look at how vendors play a critical role in keeping parking facilities safe, functional, and future-ready. 

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Inside The Lane is designed to be short, focused, and informative, connecting operators and professionals directly with the companies innovating behind the scenes. 

 

🎧 Why This Season Matters 

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The first month of Season 3 reflects exactly where the parking industry is today, at the intersection of technology, policy, customer experience, and accountability. With a mix of high-impact interviews, thoughtful internal dialogue, and vendor spotlights, this season is shaping up to deliver value at every level.

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If you haven’t listened yet, now is the perfect time to jump in. 

🎙️ Subscribe, tune in, and join the conversation, Season 3 is just getting started.